We understand that sometimes your order comes in the mail and the item you received seems to be different than the item you purchased. We're sorry for the inconvenience! The best course of action is to contact us using our support form and we would be happy to take care of you.
Reporting an incorrect item
You can fill out our support form here. You can use the following information to fill out the form. Please make sure to specify which items are missing from your order.
- Ticket Category: Order
- How can we help with your order?: Received Incorrect Item(s)
- Order Number: Your order number