When an order is shipped, you will be sent a separate shipping confirmation email to the email address associated with your order. Use the tracking number provided to follow the path of your order from our warehouse to your destination.
I haven't received tracking information
If you have not received tracking information, there is a possibility that it landed in your spam inbox.
If it isn’t there, there’s most likely a typo in the email address provided. It’s okay, we’re only human. We misspell things. This is what our support team is here for!
If this is the case, please contact us using our support form and a team member will be happy to help you track your order!
Comments
5 comments
The clickable links don't work, such as View Your Order, and Visit Our Store, and Tracking Number. Not sure how to check my order.
None of your links work??
The links do not work, shopify says they are waiting on tracking info from you all. I need a planner this week to start planning for 202! Frustrated!
I ordered and paid for my planner on December 2, 2020 and have tried to correspond with the company through their website....RADIO SILENTS!
None of the links work and I am not able to view my order - although payment from me was received on 12/2/2020
Sadly, I'm glad to see I'm not alone! Ordered and credit card charged January 6, tracking stops on January 15 in a sorting facility in Jersey and there's absolutely no one that'll help... :(
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