I received a defective product(s). What do I do?

Sometimes you may receive products that have defects or are otherwise not up to our quality standards. In these cases, please fill out our support form and we would be happy to replace the defective products.

Requesting a Replacement

To request a replacement, please fill out our support form. Submit the form using the following information and a team member will be happy to take care of your order. If your order includes multiple items, please specify which items were defective.

Ticket Category: Order
How can we help with your order?: Received Defective or Damaged Item(s)
Order Number: Your order number(s)