Can I update my shipping address?

If an incorrect shipping address was submitted at checkout, please provide us with the correct one here. We will do our best to get your information updated within 1 to 2 business days.

Please note, submitting this form does not guarantee your shipping information will be updated.

Unfortunately, if the order has already shipped, we will be unable to update the information. If this is the case, please contact us using our support form and a Passion Planner team member will handle your inquiry.

Sometimes when creating orders, you or autofill may have accidentally input the incorrect shipping information. No worries! If your order has not yet shipped, we would be happy to change your shipping information.

My order has not shipped yet

If an incorrect shipping address was submitted at checkout and your order has not yet been shipped, please contact us on our support form and provide us with the correct address. You can find our support form here. We will do our best to get your information updated within 1 to 2 business days.

Please note, submitting this form does not guarantee your shipping information will be updated before your order ships.

My order has shipped

Unfortunately, if the order has already shipped, we will be unable to update the shipping information. If this is the case, please contact us using our support form and a Passion Planner team member will handle your inquiry.