I already placed an order. Can I update my email address?

Sometimes you place an order using an email address and decide that you want to use a different email address instead. If you placed an order as a guest, for security purposes, we do not modify orders once they are placed. What we recommend is to cancel your order and place another order with the correct information.

Canceling an order (the order hasn't shipped)

If your order hasn't shipped yet, you may request to cancel your order by filling out our support form.

Please select "Cancel My Order" under "Ticket Category." You will be asked to include your order number and read through the terms and conditions of the cancelation. 

Create an Account

If you checked out as a guest, we highly recommend creating an account on our website! That way you don’t have to worry about inputting the wrong information for future purchases. By creating an account, you can accumulate points to use towards future purchases too! What are you waiting for? Create your account now.